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PRIVACY POLICY
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Effective Date: Jan. 1st, 2014
This privacy policy applies to www.panzatouch.com and the PanzaTouch platform on www.panzatouch.com , owned and operated by PanzaTouch Inc. (PanzaTouch). This privacy policy describes how PanzaTouch collects and uses the personal information you provide us and it also describes the choices available to you regarding our use of your personal information and how you can access and update this information.
When registering for PanzaTouch you can be certain that we have implemented comprehensive security practices to ensure that only registered users and those people who are provided authorized access to, can see your PanzaTouch site. We respect your right to privacy and feel it is important for you to know how we handle the information we receive from you via our website at www.PanzaTouch.com (the "Site") and www.panzatouch.com through our on-demand business productivity software, our support platform, and tools and services offered on the Site (the "Service"). The use of information collected through our service shall be limited to the purpose of providing the service for which the client has engaged PanzaTouch.
PanzaTouch complies with the U.S.–E.U. Safe Harbor framework and the U.S.-Swiss Safe Harbor framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal data from European Union member countries and Switzerland. PanzaTouch has certified that it adheres to the Safe Harbor Privacy Principles of notice, choice, onward transfer, security, data integrity, access, and enforcement. To learn more about the Safe Harbor program, and to view PanzaTouch’s certification, please visit
http://www.export.gov/safeharbor/
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Information You Provide
When registering with an email address, we collect your
full name, company or organization name and email address. When signing up for a
paid plan, Panza Touch will collect credit card information and use a
third-party intermediary to manage credit card processing. This intermediary is
not permitted to store, retain, or use your billing information except for the
sole purpose of credit card processing on Panza Touch’s behalf.
If your personal information changes, or if you no
longer desire our service, you can modify, update, delete your account
information at anytime by clicking on the Settings icon in the global navigation
bar at the top right of the screen or by contacting us at the contact
information listed below. We will respond to any requests for access to personal
information within 30 days. Panza Touch’s practice is not to use such personal
information for marketing purposes unless explicitly authorized. Panza Touch may
use the collected personal information and other information Panza Touch
collects about your use of the Service, to operate and make the Service
available to you, for billing, identification and authentication, to contact you
about your use of the Service, research purposes and to generally improve the
content and functionality of the Service and Site. On occasion we may send out
email newsletters, if you wish to opt out of these newsletters, please follow
the unsubscribe directions in these emails.
Panza Touch will retain your information for as long as
your account is active or as needed to provide you services. We will also retain
personal data we process on behalf of our clients for as long as needed to
provide services to our client. We will retain and use your information as
necessary to comply with our legal obligations, resolve disputes, and enforce
our agreements.
Panza Touch may also transmit or
share your personal information with its third party vendors and hosting
partners to provide the necessary hardware, software, networking, storage, and
other technology and services required to operate and maintain the Service,
which may require that your personal information be transferred from your
current location to the offices and servers of Panza Touch and the authorized
third parties referred to here. These companies are authorized to use your
personal information only as necessary to provide these services to us. Although
Panza Touch owns the software, code, databases, and all rights to the Panza
Touch application, you retain all rights to your data. |
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Information Related to Data Collected for
our Clients
Panza Touch collects information under the direction of
its clients and has no direct relationship with the individuals whose personal
data it processes.
Choice - We collect information
for our clients, if you are a customer of one of our Clients and would no longer
like to be contacted by one of our Clients that use our service, please contact
the client that you interact with directly.
Service Provider, Sub-Processors/Onward Transfer -
Panza Touch may transfer personal information to companies that help us provide
our service. Transfers to subsequent third parties are covered by the provisions
in this Policy regarding notice and choice and the service agreements with our
Clients
Access to Data Controlled by our
Clients - Panza Touch has no direct relationship with the individuals whose personal
data it processes. An individual who seeks access, or who seeks to correct,
amend, or delete inaccurate data should direct his query to the Panza Touch
client (the data controller). If the client requests Panza Touch to remove the
data, we will respond to their request within 30 business days. |
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Cookies
When visiting the Site or using the Service, we use
session "cookies" – a piece of information stored on your computer – to allow
the Site or Service to uniquely identify your browser while you are logged in
and to enable Panza Touch to process your online transactions. Session cookies
also help us confirm your identity and are required in order to use the Service.
Panza Touch uses persistent cookies that only Panza Touch can read and use, to
identify a user as a Panza Touch customer and make it easier for you to log in
to the Service. Users who disable their web browsers’ ability to accept cookies
will be able to browse our Site, but will not be able to access or take
advantage of the Service. The use of cookies by our partners and service
providers is not covered by our privacy policy. We do not have access or control
over these cookies. Our partners and service providers may use session ID and
persistent cookies to make it easier for you to navigate our site.
The use of cookies by our partners
and service providers is not covered by our privacy policy. We do not have
access or control over these cookies. Our partners and service providers may use
session ID and persistent cookies to make it easier for you to navigate our
site. |
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Analytics / Log Files
As is true of most web sites, we gather certain
information automatically and store it in log files. This information includes
internet protocol (IP) addresses, browser type, internet service provider (ISP),
referring/exit pages, operating system, date/time stamp, and clickstream data.
We use this information, which does
not identify individual users, to analyze trends, to administer the site, to
track users’ movements around the site and to gather demographic information
about our user base as a whole. We do not link this automatically-collected data
to personal information. |
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Information Sharing
Except as described in this policy,
Panza Touch will not give, sell, rent, or loan any personal information to any
third party. We may disclose such information to respond to subpoenas, court
orders, or legal process, or to establish or exercise our legal rights or defend
against legal claims. We may also share such information if we believe it is
necessary in order to investigate, prevent, or take action regarding illegal
activities, suspected fraud, situations involving potential threats to the
physical safety of any person, violations of our Terms of Service, or as
otherwise required by law. Panza Touch may also provide non-personal, summary or
group statistics about our customers, sales, traffic patterns, and related Site
information to reputable third-party vendors, but these statistics will include
no personal information. |
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Children’s Personal Information
The Service and Site are not intended for, nor does
Panza Touch knowingly collect any personal information from children under the
age of 18.
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Protection of Information
The security of your personal information and our
clients’ information is important to us. Panza Touch maintains reasonable
security measures to protect your information from loss, destruction, misuse,
unauthorized access or disclosure. When you enter sensitive information, such as
a credit card number, on our order forms, we encrypt the transmission of that
information using secure socket layer technology (SSL). These technologies help
ensure that your data is safe, secure, and only available to you and to those
you provided authorized access. However, no data transmission over the Internet
or information storage technology can be guaranteed to be 100% secure due to the
nature of the distributed network that is the Internet.
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Links to 3rd Party Sites
Our site includes links to other web sites whose privacy
practices may differ from those of Panza Touch. If you submit personal
information to any of those sites, your information is governed by their privacy
policies. We encourage you to carefully read the privacy policy of any web site
you visit.
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Blog / Forum
Our web site offers publicly accessible blogs or
community forums. You should be aware that any information you provide in these
areas may be read, collected, and used by others who access them. To request
removal of your personal information from our blog or community forum, please
contact us at. In some cases, we may not be able to remove your personal
information, in which case we will let you know if we are unable to do so and
why.
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Social Media Widgets
Our web site includes social media features, such as the
Facebook Like button and widgets, such as the ShareThis button or interactive
mini-programs that run on our site. These features may collect your IP address,
which page you are visiting on our site, and may set a cookie to enable the
feature to function properly. Social media features and widgets are either
hosted by a third party or hosted directly on our web site. Your interactions
with these features are governed by the privacy policy of the company providing
it.
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Single Sign-On
You can log in to our site using sign-in services from
Google. These services will authenticate your identity and provide you the
option to share certain personal information with us such as your name and email
address to pre-populate our sign up form.
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Changes to Privacy Policy
Panza Touch may update this policy from time to time.
Your continued use of the Site or Service constitutes your agreement to be bound
by such changes to the privacy policy. Your only remedy, if you do not accept
the terms of this privacy policy, is to discontinue use of the Site and Service.
If we make any material changes we will notify you or our client by email sent
to the e-mail address on your account or by means of a notice on the Site prior
to the change becoming effective.
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Business Transactions.
Panza Touch may assign or transfer this privacy policy,
and your user account and related information and data, to any person or entity
that acquires or is merged with Panza Touch, you will be notified via email
and/or a prominent notice on our web site of any change in ownership or uses of
your personal information, as well as any choices you may have regarding your
personal information.
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Terms of Service.
When you access and use the Service, you are subject and
bound to the Panza Touch Terms of Service.
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Contact Us
If you have questions regarding this privacy policy or
about the security practices of Panza Touch, please contact us by email at
support@panzatouch.com. We would love to hear from you.
C3 S.A. Inc.
P.O. Box 16399
San Juan, PR 00908
USA
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